FAQ
What is Massage Therapy?
Massage Therapy is the manipulation of the soft tissues of the body including muscles, connective tissue, tendons, ligaments and joints. Massage therapy helps alleviate the soft tissue discomfort associated with everyday and occupational stresses, muscular over-use and many chronic pain conditions.
Massage therapy can be used to treat both acute and chronic conditions. It can work with a variety of clients, off all ages, to treat illnesses, injury rehabilitation and disability. Massage therapy can also be used as preventative maintenance with sports training, stress management, and injury prevention.
What can massage therapy treat?
Massage therapy can help people of all ages and can treat a variety of conditions such as:
- Stress relief and associated conditions
- Sports related injuries
- Headaches and migraines
- Back and neck pain
- Postural issues
- Anxiety and depression
- Multiple sclerosis and Parkinson’s
- Post-surgical rehabilitation
- Pregnancy and labour support
- Strains, sprains, and arthritis
Can anyone receive massage therapy?
Yes, massage therapy is appropriate for individuals of all ages, however, there are some conditions for which massage therapy is not appropriate. A qualified Massage Therapist is trained to recognize these cases.
Is massage therapy a regulated health profession?
Practising massage therapy is regulated under the Regulated Health Professions Act (RHPA). An RMT is registered with the College of Massage Therapists of Ontario, in accordance with the Regulated Health Professions Act and the Massage Therapy Act. Only registrants with the CMTO are allowed to use the title Massage Therapist or Registered Massage Therapist (RMT).
What to expect when you come in?
On your first visit you will need to fill out a confidential health history form as well as a consent form. The RMT needs to be aware of any medical conditions or if you are taking any medications. The RMT will discuss your areas of concern and what you would like to focus on. After this, a treatment plan will be proposed to you based on the reasons for your visit.
The Massage Therapist will work with your level of pain tolerance during the treatment, and will check in with you throughout your treatment to ensure your comfort is being maintained. Should the treatment become uncomfortable for you for any reason, it can be stopped or modified at any time.
Do you need a doctor’s referral?
A referral or prescription is not required to visit an RMT, although some insurance companies may require this.
What about confidentiality?
Any personal and health information you provide to your Massage Therapist is completely confidential and will be safeguarded.
Our booking site is encrypted and passcode protected. Your health record cannot be released or transferred without your written consent.
What forms of payment are accepted?
Payments accepted are cash, cheque, and e-transfer.
Do you do direct billing?
At this time, we do not do direct billing. A receipt will be given to you at the end of your treatment for you to submit to any extended health benefits that you may have.
What is your cancellation policy?
24 hours notice is required for cancelled and rescheduled appointments.
Please note that any cancellations or changes less than 24 hours from your appointment time will not be able to be completed online. Please call and if no one answers leave a voicemail or text message with your name, number, and appointment date and time.
Missed, cancelled, or rescheduled appointments with less than 24 hours notice will be subject to a charge for the full appointment.
